KOTTLER
v.
GULF COAST COLLECTION BUREAU, INC.
AI-generated. These summaries, headnotes, and key points are machine-generated and may contain errors or omissions. Always verify against the full opinion text below. Not legal advice.
A debt collector cannot rely on a procedure that is incapable of preventing FDCPA violations due to errors of omission to establish the bona fide error defense.
Plaintiff sued a debt collector for violating the FDCPA by attempting to collect a medical debt for which she was not liable under workers' compensati…
The full statement of facts, procedural history, and disposition for this case are member content.
Join FLexlaw to unlock all legal intelligence© FLexlaw, Inc. — AI-generated enrichments are proprietary. All rights reserved.
Explore caselaw by topic → Browse Clear Error Or Manifest Injustice cases and more on FLexlaw
THIS CAUSE is before the Court on Defendant Gulf Coast Collection Bureau, Inc.’s Motion for Reconsideration of Order Denying Motion for Final Summary Judgment, ECF No. . Plaintiff Fern Kottler filed a Response, ECF No. , to which Defendant filed a Reply, ECF No. . The Court has carefully considered the parties’ submissions, the record in the case, the applicable law, and is otherwise fully advised. For the following reasons, Defendant’s Motion is denied. The Court assumes the parties’ familiarity with its May 13, 2020 Order, ECF No. , granting Plaintiff’s Motion for Summary Judgment, ECF No. ,1 and denying Defendant’s Motion for Summary Judgment, ECF No. . As such, the Court does not repeat the factual background or its legal analysis here.
Defendant insists a “more lenient standard,” under Rule 54(b)3 applies because the May 13, 2020 Order was interlocutory. Reply 4. Here, the Court “see[s] no reason to apply a different standard when the party seeks reconsideration of a non-final order.” Region 8 Forest Serv. Timber Purchasers Council v. Alcock, 993 F. 2d 800, 806 (11th Cir. 1993) (alteration added); see also In re Chiquita Brands Int’l, Inc. Alien Tort Statute & S’holder Derivative Litig., No. 08-md-01916, 2017 WL 11095100, at *1 (S.D. Fla. Mar. 27, 2017) (“[Rule 54(b)] is guided by the same standards controlling motions to alter or amend judgment under Rule 59(e)” (alteration added)).
In any event, Defendant acknowledges its “Motion alleges clear error,” – one of the grounds for reconsideration under the Rule 59 standard. Reply1 (bold omitted). “[C]lear error or manifest injustice occurs where the Court ‘has patently misunderstood a party, or has made a decision outside the adversarial issues presented to the Court by the parties,
or has made an error not of reasoning but of apprehension. Such problems rarely arise and the motion to reconsider should be equally rare.’” Campero USA Corp. v. ADS Foodservice, LLC, 916 F. Supp. 2d 1284, 1292–93 (S.D. Fla. 2012) (alteration adopted; quoting Compania de Elaborados de Cafe v. Cardinal Capital Mgmt., Inc., 401 F. Supp. 2d 1270, 1283 (S.D. Fla. 2003)). “In order to demonstrate clear error, the movant must do more than simply restate his or her previous arguments, and any arguments the movant failed to raise in the earlier motion will be deemed waived.” Compania de Elaborados de Cafe, 401 F. Supp. 2d at 1283 (citation omitted); see also Colomar v. Mercy Hosp., Inc., 242 F.R.D. 671, 684 (S.D. Fla. 2007) (“[T]o the extent [the movant]
Defendant first argues the Court holds, in error, a debt-collector is required to independently verify debts sent to it in order to be entitled to the bona fide error defense. See Mot. 2–7. Defendant misunderstands the May 13, 2020 Order. To be entitled to the bona fide error defense, a debt-collector must maintain procedures “reasonably adapted to avoid” violation of the FDCPA. Owen v. I.C. Sys., Inc., 629 F. 3d 1263, 1270 (11th Cir. 2011).
Defendant argues — as it did in its Motion for Summary Judgement, ECF No. 22 — its procedures are reasonably adapted to avoid violating the FDCPA because it “scrub[s] all incoming files for indicators of worker’s compensation.” Mot. 6 (alteration added). According to Defendant, this procedure allows it to identify “readily discoverable errors,” Mot. 3 (internal quotation marks omitted), and under Owen, it need not do more.
Although Owen is instructive, it certainly does not dictate a conclusion in favor of Defendant. In Owen, the court found the defendant-debt-collector was not entitled to the bona fide error defense where it failed to review a file containing a readily discernible miscalculation of the plaintiff’s debt. See 629 F. 3d at 1275–77. Defendant insists its procedures are sufficient under Owen because, unlike the Owen debt-collector, Defendant did review its files for readily discernible errors. See Mot.
6.
However, the error at issue in Owen is materially different from the one here. The error in Owen was a miscalculation that could have been identified on review of the file. See 629 F. 3d at 1275. Here, the error is one of omission; in other words, because of the incomplete information received from the creditor, Defendant could not have identified the error notwithstanding its “scrubbing” policy. See May 13, 2020 Order (noting “[t]he file . . . transmitted to [Defendant contained] no reference to workers’ compensation[.]” (alterations added). In this case, therefore, Defendant’s internal procedure is not reasonably adapted to avoid violation of the FDCPA because the procedure could never remedy an error of omission.
Although Defendant’s current internal procedure is not “readily adapted” to avoid violating the FDCPA, the May 13, 2020 Order does not require (as Defendant insists it does, see Mot. 2–7) Defendant consult third-party sources to validate debts received from clients. The May 13, 2020 Order merely notes this procedure is an option. To be sure, other procedures are available to Defendant. It could, for example, include language in its client-contracts requiring clients not knowingly refer files subject to workers’ compensation claims. Indeed, it appears one of Defendant’s client-contracts has a similar provision with respect to files concerning bankrupt or disputed accounts. See Third Party Collection Services Agreement, ECF No. , § 1.4. At bottom, while the Court will not dictate the exact procedures Defendant must enact to avoid violating the FDCPA, Defendant may not rely on a procedure that could never remedy the type of error at issue. Accordingly, Defendant’s first argument fails. Defendant next argues it is a question of fact whether the Letter implies Plaintiff owes the debt in question, instead of merely advising her of the debt’s existence. See Mot. 7–9. This part of Defendant’s Motion repeats the arguments made at the summary judgment stage of litigation. See Def.’s Resp. to Pl.’s Mot. Summ. J., ECF No. , 2 (“there is a genuine dispute regarding whether the letter contained a false statement under the standard of the least sophisticated consumer.”). The Court has already found Defendant’s argument on this point fails to persuade, and as noted, in seeking reconsideration, a movant “must do more than simply restate his or her Case No. 19-cv-61190-BLOOM/Valle previous arguments, and any arguments the movant failed to raise in the earlier motion will be deemed waived.” Compania de Elaborados de Cafe, 401 F. Supp. 2d at 1283 (citation omitted).* For the foregoing reasons, it is ORDERED AND ADJUDGED that Defendant, Gulf Coast Collection Bureau, Inc.’s Motion for Reconsideration of Order Denying Motion for Final Summary Judgment, ECF No. , is DENIED. DONE AND ORDERED in Chambers at Miami, Florida, on June 9, 2020.
BETH BLOOM
UNITED STATES DISTRICT JUDGE
Copies to: Counsel of record
“ Defendant avers “[a]lthough the Court noted there was no dispute regarding the content of the letter, it did not consider whether reasonable disputes exist regarding inferences to be drawn from the letter.” Reply 7 (alteration added). This is incorrect. The Court found, “In this case... there is no genuine issue of material fact as to whether the Letter contained a false representation of the character or legal status of the debt because Plaintiff was not liable under Florida’s Workers’ Compensation Law for payment of the... debt.” May 13, 2020 Order 14 (alterations added).
Cases With Similar Vibessemantic neighbors from the corpus
Citator
Authorities Cited
- Region 8 Forest Serv. Timber Purchasers Council v. Alcock, 993 F.2d 800 (11th Cir. 1993)
- Compania De Elaborados De Café v. Cardinal Cap. Mgmt., Inc., 401 F. Supp. 2d 1270 (S.D. Fla. 2004)
- Owen v. I.C. Sys., Inc., 629 F.3d 1263 (11th Cir. 2011)
- Colomar v. Mercy Hosp., Inc., 242 F.R.D. 671 (S.D. Fla. 2007)